TO RE-BOOK YOUR FAILED KISS FLIGHT BOOKINGS, PLEASE USE THE SEARCH BOX ABOVE OR CONTACT OUR SALES TEAM ON 08447 400 123
17/08/2010
Please Send All Atol Forms To The Following Address:
BookThisTrip.co.uk Kiss Flights Atol Claims
The Creative Lofts,
Loft 3, 15 Northumberland Street,
Huddersfield,
HD1 1DT
17th August 2010 - Latest Information See Below:
IF YOU HAVE BOOKED YOUR FLIGHTS WITH BOOKTHISTRIP.CO.UK PLEASE CLICK THE LINK BELOW TO DOWNLOAD YOU ATOL CLAIMS FORM (please be aware we do not accept claims forms for clients not booked with bookthistrip.co.uk)
Budget travel firm Kiss Flights has ceased trading, the Civil Aviation Authority said.
The British-based company operated flights to Greece, Egypt, Turkey and the Canary Islands.
The CAA said tens of thousands of holidaymakers who had booked trips through the company would get home as normal.
London-based travel company Flight Options Limited, trading principally as Kiss Flights, ceased trading this evening, and the Civil Aviation Authority (CAA) has stepped in to protect holidaymakers.
The CAA estimates that around 13,000 people are currently overseas – all of them will be able to complete their holidays and return to the UK thanks to the CAA’s ATOL protection.
Around 60,000 people have forward bookings with the company and will be able to claim a full refund for the ATOL-protected elements of their holiday from the CAA. Because the company has failed at the height of summer, the CAA is also putting in place arrangements to allow people to travel out on their holidays for the next 24 hours, to minimise confusion and protect passengers.
Flight Options sold charter flights to Mediterranean destinations, under ATOL 4233 mainly through travel agents. The CAA will be arranging repatriation for all Flight Options customers in line with the scheduled end of their holiday.
Advice for Flight Options / Kiss Flights customers with flights leaving the UK before 1800 BST on Wednesday 18 August 2010
These flights will operate as planned, and passengers should go to the airport and check in as normal.
Advice for Flight Options / Kiss Flights customers who are currently overseas
The CAA will ensure that ATOL-protected customers are able to fly home as planned; they should therefore arrive at the airport in time to check-in for their flights home as normal.
In order for customers to determine whether they are ATOL protected or not, they should check that they booked a flight with Flight Options / Kiss Flights. To do this, customers should check the invoice/receipt received at the time the booking was made and paid for.
The company sold only a very small number of package holidays, consequently, in most cases, ATOL protects only the flight element of their holiday. Accommodation booked independently with other firms is not effected by the failure.
Advice for Flight Options / Kiss Flights customers with forward bookings after 1800 BST on Wednesday 18 August 2010
Flight Options / Kiss Flights customers are financially protected under ATOL 4233 and should not travel on booked holidays after 18:00 BST on Wednesday 18 August 2010 but instead should make a claim for a refund from the CAA.
Customers who booked through Flight Options / Kiss Flights should seek advice from their travel agents about alternative travel arrangements.
Contact Details
More information about the claims process is available on the CAA’s website: www.atol.org.uk
After 22:00 this evening (17/08/2010) ATOL-protected Flight Options customers who are currently abroad and experiencing difficulties should contact the CAA for more information on 0044 161 444 5811. .
For more media information journalists can contact the CAA press office on 020 7453 6030.
Notes to editors
Flight Options traded under the following names:
Africa Options
America Options
Canada Options
Caribbean Options
Dubai Options
Elgouna Options
Elgouna Villas and Apartments
Flight Options
Florida Options
Florida Owners Club
Golf Options
Holidayops.com
Kiss Flights
Kiss Holidays
Orlando Villas Direct
Sportops.com
Travel Options Direct
Travelplus
ATOL (short for Air Travel Organisers' Licensing) is managed by the CAA and gives comprehensive protection from losing money or being stranded abroad to over 26 million people in the UK who buy air holidays and flights from tour operators each year. All tour operators selling flights and air holidays must hold a licence from the CAA. If a Licence holder fails, the CAA is responsible for ensuring customers are either repatriated to the UK or receive a refund of payments made.
Repatriation costs and refunds are met by the Air Travel Trust Fund, the funds of which come from a £2.50 per person contribution, called the ATOL Protection Contribution (APC), each licence holder is required to make when it accepts a booking under its ATOL. In some circumstances a licence holder will have also provided a bond, which is used in the first instance to protect customers.
The latest from caa website as of midnight 17th August 2010
London-based travel company Flight Options Limited, trading principally as Kiss Flights, ceased trading this evening, and the Civil Aviation Authority (CAA) has stepped in to protect holidaymakers.
The CAA estimates that around 13,000 people are currently overseas - all of them will be able to complete their holidays and return to the UK thanks to the CAA's ATOL protection.
Around 60,000 people have forward bookings with the company and will be able to claim a full refund for the ATOL-protected elements of their holiday from the CAA. Because the company has failed at the height of summer, the CAA is also putting in place arrangements to allow people to travel out on their holidays for the next 24 hours, to minimise confusion and protect passengers.
Flight Options sold charter flights to Mediterranean destinations, under ATOL 4233 mainly through travel agents. The CAA will be arranging repatriation for all Flight Options customers in line with the scheduled end of their holiday.
Advice for Flight Options / Kiss Flights customers with flights leaving the UK before 1800 BST on Wednesday 18 August 2010
These flights will operate as planned, and passengers should go to the airport and check in as normal.
Advice for Flight Options / Kiss Flights customers who are currently overseas
The CAA will ensure that ATOL-protected customers are able to fly home as planned; they should therefore arrive at the airport in time to check-in for their flights home as normal.
In order for customers to determine whether they are ATOL protected or not, they should check that they booked a flight with Flight Options / Kiss Flights. To do this, customers should check the invoice/receipt received at the time the booking was made and paid for.
The company sold only a very small number of package holidays, consequently, in most cases, ATOL protects only the flight element of their holiday. Accommodation booked independently with other firms is not effected by the failure.
Advice for Flight Options / Kiss Flights customers with forward bookings after 1800 BST on Wednesday 18 August 2010
Flight Options / Kiss Flights customers are financially protected under ATOL 4233 and should not travel on booked holidays after 18:00 BST on Wednesday 18 August 2010 but instead should make a claim for a refund from the CAA.
Customers who booked through Flight Options / Kiss Flights should seek advice from their travel agents about alternative travel arrangements.
Contact Details
More information about the claims process is available on the CAA's website: www.atol.org.uk
After 22:00 this evening (17/08/2010) ATOL-protected Flight Options customers who are currently abroad and experiencing difficulties should contact the CAA for more information on 0044 161 444 5811.
For more media information journalists can contact the CAA press office on 020 7453 6030.
Notes to editors
Flight Options traded under the following names:
Africa Options
America Options
Canada Options
Caribbean Options
Dubai Options
Elgouna Options
Elgouna Villas and Apartments
Flight Options
Florida Options
Florida Owners Club
Golf Options
Holidayops.com
Kiss Flights
Kiss Holidays
Orlando Villas Direct
Sportops.com
Travel Options Direct
Travelplus
ATOL (short for Air Travel Organisers' Licensing) is managed by the CAA and gives comprehensive protection from losing money or being stranded abroad to over 26 million people in the UK who buy air holidays and flights from tour operators each year. It is by far the largest travel protection scheme in the UK, and the only one for flights and air holidays sold by tour operators.
All tour operators selling flights and air holidays must hold a licence from the CAA. If a Licence holder fails, the CAA is responsible for ensuring customers are either repatriated to the UK or receive a refund of payments made.
Repatriation costs and refunds are met by the Air Travel Trust Fund, the funds of which come from a £2.50 per person contribution, called the ATOL Protection Contribution (APC), each licence holder is required to make when it accepts a booking under its ATOL. In some circumstances a licence holder will have also provided a bond, which is used in the first instance to protect customers.
Further information about ATOL is available on the ATOL website at http://www.atol.org.uk/.
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